Support and Maintenance Contracts
Whether you are a supplier or a purchaser of IT support and maintenance services, we can help to make sure that there is a clear agreement in place to cover the arrangement, whether for software, hardware or both.
Our agreements are clear, effective and practical and we make sure that key issues such as service scope, renewal arrangements and payment terms are properly addressed.
We also advise on service level agreements to accompany support and maintenance contracts to ensure that practical issues such as deliverables, standards and timescales are effectively documented.